FAQ

Do you make all of your products?

Yes! All of our products are formulated and produced in my butter studio in Memphis, TN.

How soon will my order ship?

Orders placed between Sunday - Thursday will ship out the next business day unless it's I need to make a new batch. I'll email you within 24 hrs and let you know if this is the case.

Warm Weather Shipping Policy for Shea Body Butters

Our Shea Body Butters are a natural product that will begin to melt when the temperature goes above 70 degrees. To ensure that they arrive in good condition we offer an OPTIONAL special handling where we:

  • Package them in thermal foil
  • Pack them with a re-usable gel ice packs
  • Ship them using a 2-Day service

Ship Days During Warm Months. During warm months we will only ship our butters Mondays – Thursdays. If your order becomes ready to ship on a Friday, be aware that we will not ship it until Monday to ensure that it does not get stuck sitting in a too warm truck or warehouse over the weekend.

How will my order ship?

All orders will ship USPS.  If you need to receive your order faster and are willing to pay extra to have it shipped overnight I can do this for you.  Just leave a note in the order.

I live in Memphis, can I come pick up my order?

Yes! Place your order online and enter discount code LOCAL which will remove the shipping fees. My pickup location is the Costco at Hacks Cross & Winchester Roads. I'll contact you once your order is ready to arrange a time to meetup. 

Do you give out free products to beauty bloggers or You Tube beauty gurus?

I haven't done this yet but I am open to it - Get in touch!

I have a store and would like to carry your products. Do you offer wholesale or consignment?

I will consider retail stores who are a good fit for the brand. Get in touch

Do you offer any bulk discounts?

Yes - if you need more than 15 of any single product or gift set whether for a bridal shower , wedding favor, or promotional handouts I'm glad to chat with you about it - Get in touch!